Refund policy
As per Divine Care Policy Returns and Refunds are not allowed.
Refund Policy: Divine Care
Effective Date: 1 January 2018
Introduction:
Divine Care ("we," "us," or "the Company") is committed to providing high-quality products and exceptional customer service. We understand the importance of clear policies and transparency in our interactions with customers. This Refund Policy outlines our guidelines regarding refunds for products purchased through our official channels. Please read this policy carefully before making a purchase. By placing an order, you agree to the terms and conditions outlined herein.
Non-Acceptance of Refunds:
1.1. Divine Care does not accept refunds for any products once they have been purchased, except where expressly stated otherwise in applicable law.
1.2. By making a purchase, you acknowledge and accept that refunds will not be provided for any reason, including but not limited to customer dissatisfaction, change of mind, or product compatibility issues.
Exceptions to the Refund Policy:
2.1. In the event that a product received is damaged, defective, or does not match the description provided on our website or other official channels, Divine Care will provide a replacement or take necessary steps to rectify the issue, subject to verification.
2.2. If the product is eligible for a replacement or rectification under Clause 2.1, customers must contact our customer support team within [number of days] days of receiving the product and provide appropriate evidence, such as photographs or videos, to support their claim.
Return and Exchange Process:
3.1. For issues covered under Clause 2.1, customers must initiate the return process by contacting our customer support team via the designated communication channels. Our team will guide you through the necessary steps.
3.2. Products to be returned or exchanged must be unused, unaltered, and returned in their original packaging, along with all accessories, manuals, and any other items provided with the product.
3.3. Divine Care reserves the right to refuse returns or exchanges if the returned product does not meet the criteria stated in Clause 3.2 or if the claim is found to be invalid or fraudulent.
Exclusions:
4.1. This Refund Policy does not apply to any products or services provided by third-party sellers, resellers, or distributors. Customers should refer to the refund policies of such entities for any purchases made through them.
4.2. Digital products, including software licenses, subscriptions, and downloadable content, are not eligible for refunds under any circumstances, unless otherwise required by applicable law.
Modifications to the Refund Policy:
5.1. Divine Care reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website or other official channels.
5.2. It is the customer's responsibility to review the Refund Policy periodically to stay informed about any updates or changes.
Contact Information:
For any questions, concerns, or clarification regarding this Refund Policy, please contact our customer support team via the following channel:
Email: divinecareofficial@gmail.com
Conclusion:
By purchasing our products, you acknowledge that you have read, understood, and agreed to abide by this Refund Policy. Divine Care Company's non-acceptance of refunds is aimed at ensuring the integrity of our products and maintaining the high standards of customer satisfaction that we strive to provide.